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Use of Cookies

A. O. Smith Turkey

Use of Cookies

A. O. Smith Water Technologies Corporation (“AO Smith”) uses cookies to provide a better website experience for the visitors, as is the case with many other websites.

This Cookie Policy has been prepared to inform the visitors of the website about the definition of the cookie, types of cookies, the cookies used by AO Smith and management of the cookie preferences. Cookies are considered to be approved in the cases of turning off the cookie usage warning on the website or continuing to use the website.

If you do not agree to the use of cookies, we kindly request you not to  continue using the website or change your cookie preferences in your browser. Please note that some features of the website may lose functionality if the cookies are not allowed.

What is a Cookie?
A cookie is a small text file that is stored on your computer or mobile device when you visit a website. On these files, the data such as your IP address, session information, pages you access etc. are stored. Cookies do not include data such as name, surname or address. Thanks to cookies, your website preferences can be remembered, you can be kept logged in or the content you have interest in can be presented to you.

For more information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org

Types of Cookies
Cookies are divided into different types depending on the criteria such as storage times on mobile devices and by whom they are placed. The main distinction within the scope of these criteria is as follows:

Session Cookies / Persistent Cookies: Session cookiesaretemporary cookies that are deleted from the device after you close the browser. The main function of these cookies is to ensure the proper functioning of the website. Persistent cookies remain on the device after the browser is closed until they are expired or deleted by the visitor.

First Party / Third Party Cookies: First-party cookies are cookies placed on the device by the visited website operator. Third-party cookies are cookies that are placed and controlled by people other than the visited website operator .

Which Cookies Do We Use?
AO Smith uses different types of cookies in accordance with the Law on the Protection and Processing of Personal Data.

Mandatory Cookies: These are technical cookies that enable the website to function correctly and allow you to use its features. They are in the session cookie category. If these cookies are blocked, the website features will not be available. The use of mandatory cookies does not require the approval of our visitors.

Analytical Cookies: AO Smith uses analytical cookies to improve your website experience. Analytical cookies allow us to understand how our visitors use the website (e.g. which pages they visit, the duration of their visits, etc.). In this way, AO Smith can improve the content it offers or change the design of the website. For analytic purposes, we use Google Analytics. You can find the detailed information about web tracking in Google Privacy Policy Click to opt out of Google Analytics

Functionality Cookies: They enable websites to remember choices their users make, such as region, language preference, etc.

Targeting / Ad Cookies: On its website, AO Smith uses different first-party and third-party cookies for targeting and advertising on its website. You can block these cookies by changing your browser´s settings.

SOCIAL MEDIA PLUG-INS: Various social media plug-ins are integrated into AO Smith website and mobile app. When you click on one of the integrated social media buttons, some of your information will be shared with social media providers. If you´re signed in to your social media account at the same time or your social media cookies are stored in your browser, the social media provider can recognize your visit in our website or mobile app and share these activities on your social media profile.

Even if you do not have an account on a social network (for example, Facebook), have not logged in to the provider of the plug-in, or not clicked on the plug-in, it is still possible for social media providers to save the information such as the URL or IP address of a visited website.

To prevent social networks from associating your visit to the AO Smith website with your user accounts, you must log out of your user account before visiting our website.

For more information on the social media plug-ins integrated in the AO Smith website and mobile app, we recommend you to read the privacy policy of the relevant social media platform.

Facebook: https://tr-tr.facebook.com/privacy/explanation

Twitter: https://twitter.com/en/privacy#update

Google / Youtube: https://policies.google.com/privacy?hl=tr&gl=ZZ

Pinterest: https://policy.pinterest.com/tr/privacy-policy

Instagram: https://help.instagram.com/155833707900388

LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=tr_TR

How to Change Your Cookie Preferences

It is possible to customize or completely block cookies by changing the settings of the browser you are using. You can find detailed information about the steps to be followed for different browsers at the following links:
Browser Name Link
Google Chrome https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=tr
Internet Explorer https://support.microsoft.com/tr-tr/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox https://support.mozillA. O.rg/tr/kb/cerezleri-silme-web-sitelerinin-bilgilerini-kaldirma
Yandex https://yandex.com.tr/support/browser-classic/personal-data-protection/cookies.xml
Safari https://support.apple.com/kb/PH21411?locale=tr_TR

To manage cookie preferences in other browsers, you can review the help or support page for that browser.

Your Rights on Your Personal Data

By contacting AO Smith as the data owner, you have the right:

To learn if your personal data has been processed,

If processed, to request the regarding information,

To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,

To know about the third parties to whom your personal data has been transferred inside or outside the country,

In cases of your personal data is incompletely or inaccurately processed, to request these to be corrected and the actions taken within this scope to be notified to third parties whom your personal data is transferred,

Although it has been processed in accordance with the Law No. 6698 and other relevant provisions of the law, to request the deletion or destruction of your personal data and the notification of third parties to whom your personal data is transferred about the actions taken within this scope in case the reasons that require processing are eliminated,

To object to the emergence of a consequence against you by analyzing your processed data exclusively through automated systems,

To claim indemnification of the damages if you incur losses due to unlawful processing of your personal data.

When you commit your claims regarding your rights listed above to AO Smith in accordance with application methods envisaged within Communiqué on Procedures and Principles of Application to the Data Officer, AO Smith will finalize your request free of charge as soon as possible and within 30 (thirty) days the latest, depending on your request. However, if the transaction requires an additional cost, AO Smith may charge the tariff set by the Personal Data Protection Board.

You can get further information on ensuring data security and the processing of your personal data by AO Smith from AO Smith Policy on Protection and Processing of Personal Data

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